If you would like to return your item please contact me within 14 days of receiving your order and ship back to me within 28 days of receiving your order.
I cannot accept returns for
- Personalised orders
- Sale items
You are very welcome to contact me to discuss your order before placing it.
Customers are responsible for the cost of returning the item.
Please use a tracked service and let me know the tracking number via email once posted.
Items must be returned in their original condition; clean and unused, with original packaging where possible.
Once I have received the item it will be inspected and if approved your refund will be issued within 7 days.
To discuss delivery or returns or to ask questions about your order please email info@hanasleather.co.uk